A year ago this week, artificial intelligence vaulted into public consciousness with the release of OpenAI’s instantly viral consumer-facing, conversational interface. AI became one of the biggest stories of 2023. And businesses everywhere (including OpenAI itself, as reflected in its leadership pandemonium earlier this month) are struggling to navigate the potential benefits and risks of the extraordinary technology.
Few have a better window into how all this is unfolding than Lan Guan, Chief AI Officer of Accenture, the consulting juggernaut with more than 700,000 employees, most of the globe’s biggest companies as clients and its own recently announced $3 billion investment in AI. She’s also a member of Stanford’s Institute for Human-Centered AI, a prominent center focu…